Return Policy

Returns
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, unworn, and in its original packaging. You will also need the receipt or proof of purchase.

Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Non-Returnable Items
Certain types of items cannot be returned, such as:

• Perishable goods

• Personal care items

• Custom or personalized products

Please contact us if you have questions about your specific item.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 5–10 business days.

Return Shipping Costs
Customers are responsible for return shipping costs unless the item is defective or incorrect.

Late or Missing Refunds
If you haven’t received a refund yet, please check your bank account again and contact your credit card company, as it may take some time before your refund is officially posted.

Contact Us
For return requests or questions, contact us at:
savlora.support@gmail.com