Terms of Service

TERMS OF SERVICE

Last Updated: October 2, 2026

OVERVIEW

Welcome to Savlora. Throughout these Terms of Service, the terms “Savlora,” “we,” “us,” and “our” refer to Savlora.

Savlora operates this online store and website, including all related content, features, products, services, and functionality (collectively, the “Services”). Our store is powered by Shopify, which provides the technology and infrastructure that enables us to operate the Services.

These Terms of Service, together with any policies or documents expressly incorporated by reference, govern your access to and use of the Services and your purchase of products from Savlora (collectively, the “Terms”).

Please read these Terms carefully before using our Services or placing an order. By accessing, browsing, or using the Services, or by purchasing products from us, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

If you do not agree with these Terms or our Privacy Policy, please do not use the Services.

SECTION 1 — ELIGIBILITY AND ACCOUNT INFORMATION

By using the Services, you represent that you are at least 18 years old or have reached the age of majority in your jurisdiction, whichever is applicable.

If you use the Services on behalf of another person or entity, you represent that you have the authority to bind that person or entity to these Terms.

When using our Services or placing an order, you may be required to provide information such as your name, email address, billing information, payment information, shipping address, and other information necessary to process your order.

You agree that all information you provide to us will be accurate, current, and complete, and that you will update such information when necessary.

If you create an account with us, you are responsible for maintaining the confidentiality of your account credentials and for all activity associated with your account. You may not sell, transfer, assign, or otherwise provide your account to another person without our prior written consent.

We reserve the right to suspend or terminate accounts, restrict access to the Services, or refuse service where permitted by applicable law if we reasonably believe that an account or its use violates these Terms, applicable law, or the rights of others.

SECTION 2 — PRODUCTS AND PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, photographs, colors, dimensions, specifications, and other information displayed on our website are accurate and up to date.

However, the appearance of products may vary depending on your device, screen settings, lighting, photography, or other factors.

We do not guarantee that the color, appearance, or other visual characteristics of a product displayed on your device will exactly match the physical product.

Product information, availability, specifications, and pricing may be changed or updated at any time. We may also discontinue products or limit quantities available for purchase, subject to applicable law.

Nothing in these Terms is intended to exclude or limit any mandatory consumer rights or warranties that cannot legally be excluded or limited.

SECTION 3 — ORDERS AND ACCEPTANCE

When you place an order through our website, you are submitting a request to purchase the products listed in your order.

After you submit an order, you may receive an order confirmation email. This confirmation acknowledges that we have received your order but does not necessarily constitute acceptance of the order.

We reserve the right to accept, decline, limit, or cancel an order where permitted by applicable law, including in situations involving product availability, pricing errors, suspected fraud, unauthorized transactions, shipping restrictions, or other legitimate reasons.

If we cancel or materially modify an order after payment has been received, we will provide an appropriate refund for any amount paid for the affected products, unless otherwise required or permitted by applicable law.

You are responsible for reviewing your order information before completing your purchase, including product selection, quantity, size, shipping address, billing information, and payment information.

Once an order has been processed, we may not be able to accommodate cancellation requests. Any applicable cancellation rights are subject to our Refund Policy.

All purchases are subject to our Refund Policy and Shipping Policy, which are incorporated into these Terms by reference.

Unless otherwise stated, products purchased through Savlora are intended for personal or household use and not for unauthorized resale.

SECTION 4 — PRICES, PAYMENTS, AND BILLING

All prices displayed on our website are subject to change without notice. The price applicable to your purchase will generally be the price displayed at the time your order is submitted, as reflected in your order confirmation.

Unless otherwise stated, displayed prices may not include applicable taxes, shipping charges, customs duties, import fees, or other charges that may apply to your order.

Any applicable taxes or charges will be displayed during checkout where reasonably available.

We reserve the right to correct pricing, promotional, or other billing errors. If an error affects an order you have placed, we may contact you to provide the option to confirm the order at the corrected price or cancel the affected order and receive an applicable refund.

You agree to provide valid, current, and complete payment information and authorize us or our payment service providers to charge the payment method you provide for amounts due.

You represent that you are authorized to use the payment method provided.

We may use third-party payment processors to securely process payments. Your use of a third-party payment service may also be subject to that provider’s terms and policies.

SECTION 5 — SHIPPING AND DELIVERY

Shipping options, estimated delivery times, shipping charges, and available destinations are displayed during checkout or described in our Shipping Policy.

Any delivery dates or timeframes provided by Savlora are estimates unless expressly stated otherwise.

We will make reasonable efforts to fulfill and ship orders within the timeframe communicated to you. However, delays may occur due to circumstances outside our reasonable control, including carrier delays, customs processing, severe weather, natural disasters, strikes, government actions, or other unforeseen events.

If we become unable to ship an order within a promised timeframe, we will provide any notices, options, refunds, or other remedies required by applicable law.

For international orders, you may be responsible for customs duties, import taxes, brokerage fees, or other charges imposed by the destination country unless we expressly state otherwise at checkout.

Customers are responsible for providing an accurate and complete shipping address. We are not responsible for delivery problems caused by incorrect or incomplete information provided by the customer, subject to applicable law.

Nothing in this section limits any rights you may have under applicable consumer protection or shipping laws.

SECTION 6 — INTELLECTUAL PROPERTY

All content included in or made available through the Services, including trademarks, logos, names, text, photographs, graphics, images, videos, audio, product descriptions, designs, layouts, and other materials, is owned by or licensed to Savlora or its respective owners and is protected by applicable intellectual property laws.

You may access and use the Services for personal and lawful purposes only.

Except as expressly permitted by us in writing or by applicable law, you may not reproduce, modify, distribute, publicly display, publicly perform, republish, sell, license, create derivative works from, or otherwise exploit any part of the Services or their content.

Savlora’s name, logos, product names, designs, slogans, and other branding elements may constitute trademarks of Savlora or their respective owners. You may not use them without prior written permission.

All rights not expressly granted under these Terms are reserved.

SECTION 7 — THIRD-PARTY SERVICES AND TOOLS

The Services may include features, applications, payment services, shipping services, or other tools provided by third parties.

We do not necessarily control or monitor these third-party services and are not responsible for their independent operation, availability, content, policies, or practices.

Your use of third-party services may be subject to additional terms and policies imposed by the applicable third-party provider.

Where permitted by applicable law, Savlora is not responsible for losses arising solely from a third party’s failure, interruption, or misconduct.

We may introduce additional features, services, or tools in the future. Any new features will generally be subject to these Terms unless otherwise stated.

SECTION 8 — THIRD-PARTY LINKS

Our Services may contain links to websites, applications, products, or services operated by third parties.

These links are provided for convenience and do not necessarily constitute an endorsement, sponsorship, or recommendation by Savlora.

We are not responsible for the content, accuracy, availability, security, privacy practices, or policies of third-party websites or services.

If you choose to access a third-party website or service, you do so at your own risk and should review its applicable terms and policies.

SECTION 9 — SHOPIFY

Our online store is hosted and powered by Shopify, which provides the technology and infrastructure used to operate our Services.

However, purchases made through our store are transactions directly between you and Savlora. Shopify is not the seller of the products offered by Savlora and is not responsible for the products, fulfillment, shipping, returns, refunds, customer service, or other aspects of transactions between you and Savlora.

Your use of Shopify-powered features may also be subject to Shopify’s applicable terms and policies.

For additional information, please review Shopify’s applicable legal terms and policies.

SECTION 10 — PRIVACY

Your use of the Services is also governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, disclose, retain, and protect personal information in connection with the Services.

Privacy Policy: [INSERT PRIVACY POLICY LINK]

Because our store is powered by Shopify and may use third-party service providers, certain information submitted through our Services may be processed by Shopify and other service providers as necessary to operate the store, process payments, fulfill orders, provide customer support, prevent fraud, and perform other legitimate business functions.

Please review our Privacy Policy for additional information regarding how personal information is handled.

SECTION 11 — CUSTOMER FEEDBACK AND REVIEWS

If you voluntarily submit reviews, comments, photographs, videos, suggestions, ideas, or other content to Savlora (collectively, “Feedback”), you grant Savlora a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, publish, display, distribute, and otherwise use that Feedback for purposes related to operating, improving, and promoting our Services, subject to applicable law.

You represent that:

  1. You own or have the necessary rights to submit the Feedback;

  2. Your Feedback does not violate the rights of another person or entity;

  3. Your Feedback is not unlawful, fraudulent, defamatory, obscene, abusive, or misleading; and

  4. Your Feedback does not contain malicious software or code.

We may remove or decline to publish Feedback that we reasonably believe violates these Terms, applicable law, or the rights of others.

We do not guarantee that submitted Feedback will be published or that you will receive compensation for submitting it.

SECTION 12 — ERRORS AND INACCURACIES

Occasionally, information on our website may contain typographical errors, inaccuracies, omissions, or outdated information relating to product descriptions, prices, promotions, availability, shipping charges, or other matters.

We reserve the right to correct such errors and update information when reasonably necessary.

Where permitted by law, we may cancel or modify an order affected by a material error, including a pricing or product description error, and provide any refund or other remedy required by applicable law.

SECTION 13 — PROHIBITED USES

You may use the Services only for lawful purposes and in accordance with these Terms.

You agree not to:

  • Violate any applicable law, regulation, or legal requirement;

  • Infringe the intellectual property, privacy, or other rights of Savlora or any third party;

  • Provide false, fraudulent, or misleading information;

  • Attempt to impersonate another person or entity;

  • Interfere with the security, operation, or availability of the Services;

  • Upload or transmit malicious code, viruses, or other harmful software;

  • Attempt to gain unauthorized access to our systems, accounts, or data;

  • Use the Services to commit fraud, abuse, harassment, or other unlawful activity;

  • Scrape, copy, harvest, or systematically collect information from the Services without our written permission;

  • Use automated systems to access the Services in a manner that violates applicable law, our instructions, or technical restrictions;

  • Attempt to bypass security measures or access restrictions; or

  • Use the Services in a way that could reasonably cause harm to Savlora, Shopify, our customers, or third parties.

We may restrict or terminate access to the Services where permitted by applicable law if we reasonably determine that these Terms have been violated.

SECTION 14 — AUTOMATED ACCESS AND AGENTS

The Services are intended primarily for ordinary human use.

You may not use automated software, bots, agents, crawlers, or similar systems to access, interact with, scrape, purchase from, or otherwise use the Services in a manner that violates applicable law, these Terms, or any technical restrictions communicated by Savlora.

Nothing in this section is intended to prohibit lawful accessibility tools, browser functionality, search engine indexing, or other automated activity that we expressly permit.

We may implement technical measures to limit or restrict automated access where reasonably necessary to protect the Services, our customers, or our systems.

SECTION 15 — TERMINATION

We may suspend or terminate your access to the Services, or terminate these Terms, where permitted by applicable law, including where we reasonably believe that you have violated these Terms, engaged in fraudulent or unlawful activity, or created a risk to Savlora, our customers, or third parties.

Termination will not affect rights or obligations that accrued before termination.

The following sections, together with any provisions that by their nature should survive termination, will survive termination: Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver and Entire Agreement, Assignment, Governing Law, Privacy, and any other applicable provisions.

SECTION 16 — DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, the Services are provided on an “AS IS” and “AS AVAILABLE” basis.

We do not guarantee that the Services will always be uninterrupted, secure, timely, accurate, complete, or error-free.

To the fullest extent permitted by applicable law, Savlora disclaims warranties and conditions that are not expressly stated in these Terms, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

Nothing in these Terms excludes, restricts, or modifies any warranty, guarantee, right, or remedy that cannot legally be excluded, restricted, or modified under applicable law.

SECTION 17 — LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Savlora and its affiliates, officers, directors, employees, agents, contractors, licensors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of the Services or purchase or use of products, including loss of profits, revenue, data, or business opportunities.

To the fullest extent permitted by applicable law, Savlora’s total liability arising from or relating to a particular order or claim will not exceed the amount you actually paid to Savlora for the product or service giving rise to that claim.

These limitations do not apply to liability that cannot legally be excluded or limited under applicable law.

SECTION 18 — INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Savlora and its affiliates, officers, directors, employees, agents, contractors, licensors, and service providers from third-party claims, losses, damages, liabilities, and reasonable expenses arising from:

  1. Your material violation of these Terms;

  2. Your violation of applicable law or the rights of another person or entity; or

  3. Your fraudulent or unlawful use of the Services.

We will provide reasonable notice of an applicable claim where practicable. We may participate in or control the defense of a claim where appropriate, and you agree to reasonably cooperate with us.

You will not settle a claim in a manner that imposes an admission of liability or non-monetary obligation on Savlora without our prior written consent.

SECTION 19 — SEVERABILITY

If any provision of these Terms is determined by a court or other competent authority to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will continue in full force and effect.

SECTION 20 — WAIVER AND ENTIRE AGREEMENT

Our failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce that provision in the future.

These Terms, together with the policies and documents expressly incorporated by reference, constitute the entire agreement between you and Savlora concerning your use of the Services and purchases made through our store, except where additional terms expressly apply to a particular transaction or service.

If any ambiguity arises, these Terms will be interpreted in accordance with applicable law and the rights of consumers cannot be waived where prohibited by law.

SECTION 21 — ASSIGNMENT

You may not assign, transfer, or delegate your rights or obligations under these Terms without our prior written consent, except where such restriction is prohibited by applicable law.

We may assign or transfer these Terms, in whole or in part, in connection with a merger, acquisition, sale of assets, corporate reorganization, or similar transaction, subject to applicable law.

SECTION 22 — GOVERNING LAW AND JURISDICTION

IMPORTANT: This section must be completed with the actual jurisdiction applicable to Savlora before publication.

These Terms and any dispute arising from or relating to the Services or your purchases will be governed by the laws of [INSERT STATE/COUNTRY], without regard to conflict-of-law principles, except to the extent that applicable consumer protection laws provide otherwise.

To the extent permitted by applicable law, disputes will be brought before the competent courts located in [INSERT CITY, STATE/COUNTRY].

Nothing in this section is intended to deprive consumers of any mandatory rights or protections available under the laws of their place of residence.

SECTION 23 — HEADINGS

The headings used throughout these Terms are provided for convenience only and do not affect the meaning or interpretation of any provision.

SECTION 24 — CHANGES TO THESE TERMS

We may update or modify these Terms from time to time.

The most current version will be posted on this page with the applicable “Last Updated” date.

Where required by applicable law, we will provide notice of material changes before or when they become effective.

Your continued use of the Services after revised Terms become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.

SECTION 25 — CONTACT INFORMATION

If you have questions about these Terms of Service, our products, or your order, please contact us:

Savlora

Email: savlora.support@gmail.com

Privacy Policy: https://savlora.com/pages/privacy-policy

Refund Policy: https://savlora.com/pages/returns-and-refunds?_pos=1&_psq=Refund+Policy&_psid=63107f839&_ss=e

Shipping Policy: https://savlora.com/pages/shipping-policy?_pos=1&_psq=Shipping+Policy&_psid=7bb9f648f&_ss=e

© 2026 Savlora. All rights reserved.